Do you only work with sit-down restaurants?

No — we work with sit-down, fast casual, takeout, delivery-first, cafés, bakeries, juice bars, and small local chains. The marketing playbook varies by format but the layers are the same.

Can you replace DoorDash and Uber Eats?

Not entirely — but we can shift a meaningful share of your orders to direct online ordering, which keeps the 30 percent platform commission in your pocket. The combination of your own website ordering, a loyalty program, and Google Maps food ordering is usually enough to move 15–30 percent of orders direct.

Do you build the website and POS too?

We build websites in-house. For POS and ordering systems, we integrate with what you use (Toast, Square, Resy, Tock, OpenTable) or recommend the right one if you are starting over. The goal is one customer-facing surface, not five disconnected ones.

Restaurant marketing in Greenwich, CT

Be the place customers find when they're hungry. The place they choose when they're deciding. The place they come back to. Built for independent restaurants and small chains in Greenwich.

The customer decides what to eat in roughly forty-five seconds. They open Google Maps, they ask ChatGPT "best slice of pizza in Greenwich," they scroll Instagram, they remember the place a friend posted last week. In that window your restaurant is either present and easy to choose, or you do not exist.

Most independent restaurants are not present. The Google Business Profile has stock photos from 2019. The reviews thank the chef but never mention "pasta" or "tasting menu." The website is a Squarespace template with no online ordering. The ChatGPT answer recommends three competitors and not you. Each of those gaps loses you covers every single day.

What we build for Greenwich restaurants

A Google Business Profile that wins discovery. Real photos from your dining room and kitchen, weekly posts (specials, events, new menu items), menu uploaded with prices, fast Q&A response, hours and holiday hours accurate. Google food-search traffic is enormous and most local restaurants are leaving 60–80% of it on the table.
Reviews that mention what you actually serve. "Best Italian in Greenwich" only ranks if past reviews say "best Italian in Greenwich" — or close to it. We build the review request flow that nudges happy customers to mention the dish, the occasion, and the neighborhood.
Direct online ordering — and the migration off third-party platforms. DoorDash and Uber Eats take 30 percent. Direct online ordering takes 3–5 percent. We build the direct channel and run the marketing that gradually shifts your orders to it.
AI-assistant recommendations. "Where should I eat in Greenwich tonight" gets asked of ChatGPT, Perplexity, and Gemini hundreds of times a week. The restaurants the assistants name are the ones whose web presence makes them easy to recommend. We engineer that.
Loyalty and reactivation. The customer who came once for an anniversary will come back for the next one — if you ask. Birthday emails, loyalty rewards, "we miss you" reactivation. Restaurant lifecycle marketing is dramatically underused in Greenwich.
A website that converts. Mobile-first, with the menu front and center, real photos, reservation widget, online ordering widget, and a phone number above the fold for the customers who still call.

Formats we work with

Sit-down full-service, fast casual, takeout-and-delivery, cafés and bakeries, juice and smoothie, coffee shops, ice cream and dessert, food trucks with a physical location, small local chains (2–10 locations). Single-location independents and multi-location operators alike — the system scales.

What is different about restaurants vs. other Greenwich verticals

Repeat frequency is high. A regular comes in 2–6 times a month. That changes the math on loyalty and lifecycle dramatically — getting a customer back a fourth time is worth more than getting four new customers once.
Photo quality is a ranking signal, not a vanity. Google and AI assistants both weight visual content heavily for food search. We build a monthly photo rotation, ideally with proper food photography.
Reservation and ordering systems are part of the funnel. The marketing layer cannot end at "drove a click to your homepage." It has to terminate in a booking or an order, in two taps, on a phone. We coordinate carefully with whatever POS / reservation system you use (Toast, Square, Resy, Tock, OpenTable, Yelp Reservations).
The reviewer ecosystem matters. Greenwich Time, CT Bites, Patch, Yelp Elite, local Instagram food accounts. We build the outreach that gets you covered when there's something worth covering (a new menu, a new chef, a milestone).

What the free restaurant visibility check covers

Where you rank for the top 10–15 high-value food queries in Greenwich (cuisine type, neighborhood, occasion)
How ChatGPT, Perplexity, and Gemini answer "best [cuisine] in Greenwich" / "where should I eat tonight" — and whether you show up
Your GBP completeness, photo freshness, menu coverage, and Q&A health vs. competitors
Review velocity, average rating, dish-keyword coverage, and response rate
An audit of your direct ordering vs. third-party split, and the realistic upside of shifting more direct

Three business days. No pitch. The check is yours either way.

Get my free Greenwich restaurant visibility check

Restaurant marketing in Greenwich, CT.

What we build for Greenwich restaurants

Formats we work with

What is different about restaurants vs. other Greenwich verticals

What the free restaurant visibility check covers

Related pages

Greenwich overview

Greenwich wellness

AI-assistant visibility